Customers
Trusted by leaders
Here are a few examples of successful AI integrations into customer operations across various industries, including healthcare and finance.
“Using the AI platform of UNLESS has made a big difference for many Visma companies, providing a rapid implementation that meets all the legal standards that our group demands.”
More than 30 Visma companies already use Unless to provide AI assistance on their websites and products, helping out customers much faster than before.
This reduces the number of support tickets reaching their teams. Additionally, they use internal AI co-pilots to further cut down on case handling time.
- Group companies
- 30+
- Ticket deflection rate
- 58%
- Average efficiency gain
- 71%
Healthcare and finance
Our platform is designed for the strictest standards of the most regulated industries in the European Union, with privacy and security as our main priority.
ZorgDomein is a leading digital healthcare platform in the Netherlands, connecting healthcare providers and patients. Their patient portal has been enhanced with the AI of Unless, with great success.
"As a healthcare service prioritizing patient care and privacy, we chose UNLESS as the obvious solution. The impact was immediate: following a seamless integration, patient self-service surged within weeks."
Visma | Onguard is a market leader in innovative solutions for order-to-cash. Users in more than 50 countries worldwide use their platform daily, with support operations powered by the AI solutions of Unless.
"It's remarkable how smooth the integration went. It did not only elevate our internal knowledge documentation, but also the solutions we provide to our customers - thereby enhancing the overall customer experience."
More success stories
In the past few years, our platform has earned trust from major customers, including big names like A.S. Watson Group, Visma Group, Red Cross Hospital, and many others.
Eugenia Victoria Hereñu
"There’s never a perfect time to start integrating AI into your customer operations, as your knowledge base is always evolving. However, with UNLESS, we’ve quickly identified and addressed gaps in our documentation. So why wait? Start now!"
Eugenia Victoria HereñuCOO at Visma Latam
David Suitela
"UNLESS gives us agility, flexibility, and a very short time to market on any business request. These are the building blocks that A.S. Watson Benelux needs."
David SuitelaUX Development Manager at A.S. Watson Group
Eric Kickert
"When I heard about the conversational UI components of UNLESS, I knew we had to use it at Peecho. Combine that with AI plugins that can help customers decide on and place orders, it’s an absolute game changer for our sales and customer support teams!"
Mads Johansen
"Using custom drop-in components of UNLESS made our in-app messages 30x faster! And the integration with Visma Data Lake opened even more doors for better user experiences."
The compliant choice
Natively European, our platform provides full support for GDPR, the EU AI Act, and future decisions by the European Union.
- Customer queries resolved
- 1M+
- Support ticket deflection rate
- 58%
- Requests outside of office hours
- 37%
- Average efficiency gain
- 71%
Frequently asked questions
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Our AI platform has significantly improved operations for over 30 Visma companies. By providing rapid AI-assisted customer support, we have reduced support tickets and improved response times. Internal AI co-pilots further cut down case handling time, enhancing overall efficiency.
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Our platform is specifically designed for industries with strict standards, like healthcare and finance in the EU. Privacy and security are our top priorities, ensuring compliance with regulations. ZorgDomein's integration is a prime example of our success in enhancing patient self-service in a regulated environment.
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ZorgDomein, a leading digital healthcare platform, saw an immediate impact after integrating our AI. The patient portal was enhanced, leading to a significant increase in patient self-service. Our solution supports their focus on patient care and privacy.
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The integration of our AI solution with Visma Onguard was smooth and effective. It enhanced their internal knowledge documentation and improved the solutions provided to their customers, thereby elevating the overall customer experience.
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Major customers like A.S. Watson Group, Visma Group, and Red Cross Hospital trust us because our platform offers agility, flexibility, and a quick time to market. Our solutions help identify documentation gaps, enhance user experiences, and adapt to evolving customer needs.
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Peecho benefited from our conversational UI components and AI plugins. These tools helped streamline customer decision-making and order placement, greatly enhancing sales and customer support. It proved to be a game changer for their teams.
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